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It’s been 17 years since HOPE International began partnering with churches in Rwanda to bring savings groups to families living in poverty. Over that time, we’ve partnered with more than 2,900 churches to serve more than 720,000 savings group members!  We thank God for the opportunity to serve so many men and women with our Rwandan church partners.

At the same time, we know the need is still great. Today, of the 13 million people in Rwanda, 40% of the population still lives on less than $2.90 a day (World Bank). 

To better reach more families and ensure we’re serving our current savings group members well, we regularly sit down with people we serve to hear from them. In 2022, we interviewed 312 savings group members served by HOPE Rwanda—and the results were encouraging!   Continue Reading…

By Charlotte Sprecher (pictured left), 2023 HOPE LM&E fellow

Can listening to a person’s situation help alleviate poverty?

As a fellow on the listening, monitoring, and evaluation (LM&E) team at HOPE International, I have come to believe that it is where we must start.

At HOPE, the LM&E team conducts surveys to learn how to improve our programs, close the feedback loop, and honor the stories we hear. Although we listen to evaluate our ministry, we also believe that listening is part of the ministry itself! Asking someone for feedback plays an important part in how we build a relationship with them and affirm their God-given value. Continue Reading…

K-shaped recovery

The United States is currently experiencing what economists are calling a K-shaped recovery. This occurs when, following a widespread and significant economic dip, certain portions of the economy begin to move toward economic recovery, while others stagnate or fall even further. A K-shaped graph helps explain why recovery following the pandemic seems to be occurring unevenly—while some industries (and people) are returning to normal or even improving, others are experiencing the very opposite.

This phenomenon seems to be occurring globally, as well.

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by Anna Hofmann (third from left), Writing and Research Intern

Listening is hard. True listening is an active and engaged process, we’re told.

But listening doesn’t feel that difficult or demanding. Yet, I’m learning that listening—true listening—doesn’t just require my full attention; it’s also risky. Here’s what I mean: Continue Reading…

How can we design products based on feedback we’re hearing from clients? This was the question the HOPE Ukraine team sought to answer at a three-day retreat in July, using a process based on IDEO’s human-centered design approach. After collecting client feedback, HOPE Ukraine wanted to step back and brainstorm ideas based on their potential impact on clients. According to Dan Williams, HOPE’s director of spiritual integration:

It can be really easy to go into an operational mindset, to start problem solving, and to think about ideas from the perspective of, “Will it work?” without letting ourselves live in that space of, “What are our clients saying is important to them, and can we find a way to make it work even if our immediate response is that it would be tough?”

The process

First, the team dived into client feedback and came up with a number of observations, which they grouped into themes.

1.1 Grouping observations

Continue Reading…